20th July 2025

Med Tech Direct Limited (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [https://www.medtechdirect.co.nz], contact us, or use our services.

## 1. Information We Collect

We may collect the following information:
- **Personal Information**: Name, email address, phone number, business details, shipping addresses.
- **Transactional Data**: Purchase history, product inquiries, quotations, and billing information.
- **Technical Data**: IP address, browser type, operating system, and browsing actions via cookies or analytics tools.
- **Communications**: Emails, chat logs, or other correspondence between you and Med Tech Direct.

## 2. How We Use Your Information

We use your information to:
- Fulfill your orders and service requests
- Provide quotations and import support
- Communicate with you about products or services
- Improve our website and service offerings
- Comply with legal and regulatory obligations

## 3. Data Sharing

We may share your information with:
- **Suppliers/Manufacturers in China** to fulfill product requests
- **Shipping and logistics providers** to deliver your goods
- **Payment processors** and service partners
- Legal or regulatory authorities if required

We do not sell your data to third parties.

## 4. Cookies

We use cookies to improve your browsing experience and collect analytics. You may disable cookies through your browser settings, but some parts of our website may not function properly.

## 5. Data Security

We implement technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

## 6. Your Rights

You have the right to:
- Access or correct your personal data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time

To exercise your rights, contact us at:
📧 **info@medtechdirect.co.nz**

## 7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

## 8. Changes to This Policy

We may update this policy. Changes will be posted on this page with a revised effective date.

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# Terms

20th July 2025

These Terms and Conditions govern your use of Med Tech Direct’s services and website. By using our services, you agree to comply with the following terms:

## 1. Services Offered

Med Tech Direct Limited specializes in sourcing, importing, and supplying medical and surgical technologies, primarily from China. Services include:
- Product sourcing and supplier vetting
- Quotation preparation and procurement
- Import logistics coordination
- Regulatory compliance assistance (when applicable)

## 2. Eligibility

You must be at least 18 years old to use our services or contract with us.

## 3. Pricing and Payment

- All prices are subject to change based on supplier costs, currency fluctuations, and shipping rates.
- Quotations are valid for 7 days unless stated otherwise.
- A deposit may be required before order placement.
- Full payment is required prior to shipping unless otherwise agreed.

## 4. Delivery and Risk

- Shipping timelines depend on supplier readiness, production time, and freight schedules.
- We coordinate logistics but are not responsible for customs delays or duties.
- Risk transfers to you upon handover to the shipping carrier.

## 5. Product Accuracy

While we ensure accurate product information, specifications are ultimately as provided by the manufacturer. Med Tech Direct is not liable for minor variations unless they significantly affect product function.

## 6. Warranties and Liability

- Warranty terms are as provided by the manufacturer.
- We do not offer independent warranties unless specified.
- To the maximum extent permitted by law, Med Tech Direct is not liable for indirect, incidental, or consequential damages.

## 7. Cancellation and Refunds

- Orders cancelled before payment are not subject to fees.
- Orders cancelled after payment but before shipment may incur supplier or handling fees.
- No refunds are available for shipped or customized goods unless defective.

## 8. Intellectual Property

All content on this website — including text, logos, images, and layout — is owned by Med Tech Direct or used under license. You may not copy, reproduce, or distribute without written permission.

## 9. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be handled in New Zealand courts.

## 10. Contact

For any questions about these terms, contact us:

📧 **info@medtechdirect.co.nz**
📞 **0223035496**
📍 Med Tech Direct Ltd, New Zealand


Last updated: [20th July 2025]